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FAQ

Are you Factory?
Yes, we are directly factory, at present we owned 2 factories in Xiamen, China, covered more than 10, 000 square meters production plant.
How long is the lead time?
For samples, it will takes about 1-2 weeks, and for batch order, it will takes about 3-4 weeks.
What is your main material?
Our main material is 2.0mm thickness seamless steel, which is the best material for racks, and very durable for years using. MDF is another of the material we use normally.
Can we print our logo or company name on the product?
Yes, we can do it. Normally we use UV printing, which is durable and will not easy to fade away.
Can the display stand be customized?
Yes, both of the size and color can be customized, please contact us with details so that we can check and send out drawings for your confirmation.
Is the installation complicated, do you have manuals for us?
We will provide detailed installation instruction and professional installation guide, such as installation manual, installation video. On-site installation is also available upon request, please consult us for more details.
What's the MOQ?
The MOQ is 1 set reguarly.
How do you guarantee product quality?
We pay attention to product quality, all products are regulated and controlled by PMC department, every link is strictly controlled. In addition, our QC department has organized a team of 15 people, who are dedicated to product quality inspection and fully guarantee the excellent quality of products. Every time we check, the product will be sent to you on time. We also welcome you to check it out.
How about the after-sales service?
We provide with 10 years warranty for each of the rack from us, and lifetime free technical guidance services.
PRODUCTION PROCESS

Step 1. Measure

Customer check the space size

Step 2. Quotation

Ask for the details quotation.

Step 3. Place the order

Customer place the order

Step 4. Drawing

We will send drawings to the customer for confirmation before production.

Step 5. Production

Production process:Blanking - Welding - Polishing - Painting - Assembling - Packaging

Step 6. Shipping

100% inspection before package and send pictures before shipping

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